Expert, proactive support
Technical support, monitoring and updates that keep devices and applications performing.
Data, Cloud & Infrastructure
Hardware and Software Management
Hand off the burden of managing complex IT infrastructure so you can focus on running your business.
Overview
Partnering with a managed IT provider gives you expert technical support, proactive monitoring and regular updates for your hardware and software. The result is better performance, stronger security and less downtime.
Outsourcing IT management is also cost-efficient: you avoid large investments in internal teams and infrastructure and get scalable solutions tailored to your needs, leaving more time and resources for growth and customer satisfaction.
What’s included
- Inventory of your computers, devices and software licenses
- Recommendations for new computers and equipment that fit your needs and budget
- Setup and configuration of new devices, ready for work on day one
- Monitoring of device health, disk space and warning signs of failure
- Microsoft 365 and software license management
- Replacement planning for aging equipment, so nothing fails by surprise
Who it’s for
Businesses that want their computers and software to simply work, without tracking warranties, licenses and replacement cycles themselves.
The Galileo difference
Why choose this service
Cost efficiency
Avoid the expense of building internal IT teams and infrastructure.
Tailored and scalable
A solution sized for your business today that grows with you.
How it works
Getting started is simple
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Free 30-minute consultation
We talk about your business, your current technology and what’s worrying you. No obligation.
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Review and quote
We look at your environment and send a clear, per-user quote for the services you need.
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Onboarding
We document your systems, put our monitoring and security tools in place and connect your team to our help desk.
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Ongoing support
Day-to-day help when your people need it, plus proactive maintenance and planning so problems don’t pile up.
What clients say
Trusted by Colorado businesses
Excellent value! I’ve worked with Lance Gibb at Galileo Systems Group for going on 20 years (both with my previous employer and in my current accounting business). Galileo has always provided an excellent value to my firm.
Excellent value, superb response, reliable. Galileo always responds to my needs promptly. Their products and services are reliable. A company can only provide what you are willing to pay for, and Galileo’s pricing is reasonable for an excellent product and service.
FAQ
Hardware and Software Management: common questions
Can you help us plan when to replace computers?
Yes. We track the age and health of your equipment and help you budget for replacements ahead of time, instead of scrambling when something fails.
Do you manage software licenses?
Yes. We keep track of Microsoft 365 and other software licenses, so you’re not paying for licenses you don’t use or running short when someone new starts.
Who sets up a new computer?
We do. New computers arrive configured with your applications, security tools and settings, so employees can get to work right away.
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Let’s talk about protecting your business.
Book a free 30-minute consultation with our team, or give us a call. No forms, no sales funnel: just a conversation.